Frequently Asked Questions
Everything you need to know about your Trendoli gourmet experience.
How do you ensure the freshness of your food products?
We use temperature-controlled packaging and expedited shipping for all perishable items. Each product is sourced directly from artisanal producers and quality-checked before being dispatched from our climate-controlled warehouse.
What are your shipping rates and delivery times?
We offer flat-rate shipping starting at $9.99, with free delivery on orders over $75. Standard delivery typically takes 2-4 business days, while express options are available at checkout for next-day arrival.
Do you offer options for specific dietary requirements?
Yes, Trendoli features dedicated collections for gluten-free, vegan, keto, and organic diets. You can use our sidebar filters to browse products that meet your specific nutritional needs.
What is your return policy for food items?
Due to health and safety regulations, we cannot accept returns on food products. However, if your order arrives damaged or if you are unsatisfied with the quality, please contact us within 48 hours for a full refund or replacement.
Can I track my order in real-time?
Once your order is processed, you will receive an email confirmation with a tracking link. You can use this link to monitor your package's journey from our kitchen to your doorstep.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.