Returns & Exchanges
At Trendoli, we prioritize your satisfaction and food safety above all else. Due to the perishable nature of our artisanal products, we offer a 30-day satisfaction guarantee for any items that arrive damaged or do not meet our quality standards.
Initiate Your Request
Contact our support team within 14 days of delivery with your order number and a brief description of the issue.
Provide Verification
For quality control purposes, please include clear photos of the product and its packaging if you are reporting damage or spoilage.
Review and Approval
Our culinary quality team will review your claim within 48 hours to determine if a replacement or a full refund is appropriate.
Receive Refund or Replacement
Once approved, we will either ship a fresh replacement at no cost to you or issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing